Module 1 – The Psychology of Writing Report Findings
The goal of Part 1 is to allow the writer to gain understanding of how the human mind reads and absorbs technical (and sometimes very detailed) audit information. In part 1 we discover:
What are the most effective audit reports currently in use?
Why do they work so well? What makes them different?
How to communicate technical audit information when you have technical and non-technical audiences reviewing the report in a way that both audiences understand.
How skilled report writers learn their trade-by imitating and adapting good models of expression and how to choose and employ such models.
Module 2 – Building Powerful Business Reports & Briefings
Business reports are a document that few people look forward to writing, reading, or reviewing. Part of the issue lies in the audit process – how the report writer collects the information and evaluates the results is very different than how the results need to be communicated based on the audience receiving the report.
This part of the training discusses the use of audience avatars to define the needs of those audiences, where to use graphics and tables, and how to create executive level communication summaries of findings versus the detailed reports that will be used by operational personnel responsible for resolving the findings including:
The perfect executive briefing of written report findings – does it exist? How should you create it?
How and where to use visuals to enhance your presentation of ideas.
Why technical report writing is really a form of storytelling and experimentation on effectiveness of methods is important.
How to design and use graphics and where they are most effective in a report.
Module 3 – Creating the template
Every organization is unique. Each audit is unique, but there are general rules governing great reports that can be applied to every organization.
In this section, we will:
Take each of the tools and options and build them into a template that will allow attendees to look at their audience, their audit, and craft a powerful report from the audit data.
Each attendee will look at their own reports and determine where and how they could use what they have learned in the course.
Attendees will receive one-on-one coaching from Elizabeth Frisch. In this section participants walk away with confidence and feeling empowered to take what they have learned and apply it as soon as they get back into the ‘real world’ to their report writing duties.